NOW
New AI sidekick energy
ServiceNow and Google Cloud are linking arms again, this time to build AI solutions aimed at 5G networking, retail, and IT systems. Translation: they want software agents to do more of the annoying enterprise busywork so humans can spend less time babysitting dashboards and more time pretending their inbox is under control.
Why this matters
For ServiceNow, partnerships like this are the whole game. The company keeps pitching itself as the place where AI goes from shiny demo to actual workflow engine, and Google Cloud gives it a bigger distribution lane plus cloud muscle. If customers bite, that’s the kind of product story investors love: more use cases, deeper integrations, and a better shot at turning AI buzz into recurring revenue.
What to watch
A few things matter here:
- whether this drives more enterprise adoption beyond the usual pilot-project purgatory
- if the new AI agents make ServiceNow stickier inside big corporate systems
- whether investors start treating NOW less like a software vendor and more like a platform for enterprise automation
Big picture: this isn’t a moonshot headline, but it is another brick in ServiceNow’s AI wall. And Wall Street tends to like walls built out of revenue potential.