TERMS AND CONDITIONS (TERMS OF SERVICE)

Last updated: December 24, 2025

These Terms and Conditions ("Terms," "Terms of Service," or "Agreement") govern your access to and use of Lattice (the "Service"), including any mobile applications, software, websites, features, and content provided by BOBA.I LLC ("Company," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

TABLE OF CONTENTS

1. ELIGIBILITY
2. NATURE OF THE SERVICE
3. FINANCIAL DISCLAIMERS AND EDUCATIONAL PURPOSE
4. NO FIDUCIARY RELATIONSHIP
5. NO DISCRETIONARY AUTHORITY
6. ACCURACY AND DATA LIMITATIONS
7. USER ACCOUNTS AND SECURITY
8. ACCEPTABLE USE AND PROHIBITED CONDUCT
9. SUBSCRIPTIONS, BILLING, AND PAYMENTS
10. USER-GENERATED CONTENT AND DATA OWNERSHIP
11. DATA COLLECTION AND USE
12. SECURITY AND DATA BREACH NOTIFICATION
13. INTELLECTUAL PROPERTY
14. PRIVACY
15. EXPORT CONTROL AND SANCTIONS COMPLIANCE
16. DISCLAIMER OF WARRANTIES
17. LIMITATION OF LIABILITY
18. INDEMNIFICATION
19. TERMINATION AND DATA DELETION
20. DISPUTE RESOLUTION AND ARBITRATION
21. GOVERNING LAW
22. CHANGES TO THESE TERMS
23. MISCELLANEOUS
24. CONTACT INFORMATION

1. ELIGIBILITY

1.1 Age Requirement: You must be at least eighteen (18) years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age.

1.2 Capacity to Contract: You must be capable of forming a binding contract under applicable law. By using the Service, you represent and warrant that you meet this requirement.

1.3 Accuracy of Information: You represent and warrant that all information you provide to us is accurate, current, and complete, and you agree to update your information as necessary to maintain its accuracy.

1.4 Account Restrictions: You may not create an account or use the Service if you have been previously suspended or terminated from the Service, or if you are prohibited from using the Service under applicable law.

2. NATURE OF THE SERVICE

2.1 Service Description: Lattice is a software-based platform that provides financial research and educational tools, including:

• Portfolio analysis and tracking capabilities
• Market data and financial information
• Research tools and analytical features
• Educational resources about investing and financial markets
• Alerts and notifications regarding market conditions and portfolio changes

2.2 Educational and Informational Purpose: The Service is designed solely for educational and informational purposes to help users learn about financial research, analysis, and portfolio management concepts.

2.3 Automated Systems: The Service operates through automated systems, algorithms, and artificial intelligence using information you provide and data from third-party sources.

2.4 Subscription Tiers: The Service is offered in both free and paid subscription tiers. Certain advanced features, tools, and capabilities require a paid subscription. Subscription pricing and available features are displayed on our website and in the Lattice application.

2.5 Service Modifications: We reserve the right to modify, suspend, or discontinue the Service or any features or functionality at any time, with or without notice. You acknowledge that the Service may contain bugs, errors, or technical issues, and that features and functionality may change.

3. FINANCIAL DISCLAIMERS AND EDUCATIONAL PURPOSE

3.1 Educational Tool Only: The Service is designed solely for educational and informational purposes. It is intended to help users learn about financial research, analysis, and portfolio management concepts.

3.2 Not Investment Advice: BOBA.I LLC is not a registered investment adviser, broker-dealer, financial planner, or financial professional under federal or state securities laws. The Service does not provide:

• Personalized investment advice or recommendations tailored to your specific financial circumstances
• Financial planning services
• Tax, legal, or accounting advice
• Any form of fiduciary services
• Buy, sell, or hold recommendations for specific securities

3.3 No Recommendations: While the Service may provide analysis, data, rankings, or information about financial assets, these are purely educational and informational in nature. They are NOT recommendations to buy, sell, or hold any security or to pursue any investment strategy.

3.4 Automated Content: All content, analysis, and information provided by the Service is generated automatically by software models and algorithms. No human investment professional, financial adviser, or broker is providing individualized advice or recommendations to you.

3.5 User Responsibility for Decisions: You acknowledge and agree that:

• All investment decisions are made solely by you
• You bear full responsibility for evaluating the merits and risks of any investment
• You are responsible for determining whether any information provided by the Service is appropriate for your financial circumstances
• You should consult with qualified financial, tax, and legal professionals before making any investment decisions
• The Service is not a substitute for professional financial advice

3.6 Investment Risks: You understand and acknowledge that:

• Investing involves substantial risk, including possible loss of principal
• Past performance does not guarantee or indicate future results
• Market conditions can change rapidly and unpredictably
• No investment strategy, analysis, or tool can guarantee profits or prevent losses
• The value of investments can go down as well as up

3.7 No Warranties Regarding Financial Outcomes: We make no representations, warranties, or guarantees regarding any financial outcomes, investment performance, or results from using the Service. We do not guarantee that the information, analysis, or tools provided will lead to profitable investments or help you avoid losses.

3.8 Regulatory Status: BOBA.I LLC is not required to be registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC) or any state securities regulator based on the nature of our services. The Service is not subject to investment adviser regulation under the Investment Advisers Act of 1940 or state securities laws.

4. NO FIDUCIARY RELATIONSHIP

4.1 You acknowledge and agree that no fiduciary, advisory, or client relationship is created between you and BOBA.I LLC by your use of the Service.

4.2 BOBA.I LLC is not acting as your fiduciary, investment adviser, broker-dealer, financial planner, or custodian.

4.3 We do not owe you any fiduciary duties, including duties of loyalty, care, or disclosure beyond what is expressly stated in these Terms and our Privacy Policy.

4.4 You are not our client, and we are not your adviser. Our relationship is solely that of a technology service provider and user.

5. NO DISCRETIONARY AUTHORITY

5.1 Lattice does not have and will not exercise discretionary authority over your assets.

5.2 The Company does not and will not:

• Execute trades or transactions on your behalf
• Control, manage, or custody your assets
• Initiate transactions without your direct action
• Make investment decisions for you
• Have access to your brokerage accounts or financial institution accounts

5.3 Any interaction with third-party brokerages, financial institutions, or trading platforms is initiated and controlled solely by you. We do not have any relationship with, access to, or authority over your external accounts.

6. ACCURACY AND DATA LIMITATIONS

6.1 Third-Party Data: The Service relies on data from third-party providers, including market data vendors, financial information services, and public sources. We do not control or verify the accuracy of third-party data.

6.2 User-Provided Data: The Service also relies on information you provide, including portfolio holdings, transactions, and financial data. The accuracy of the Service's analysis depends on the accuracy of the information you input.

6.3 No Guarantee of Accuracy: While we strive for accuracy, we do not guarantee that any data, analysis, information, charts, rankings, or content provided through the Service are accurate, complete, timely, or error-free.

6.4 Known Limitations: You acknowledge that:

• Market data may be delayed, incomplete, or incorrect
• Third-party data sources may experience outages, delays, or provide inaccurate information
• Automated systems and AI-generated outputs may contain errors, bugs, or inaccuracies
• Technical failures, software bugs, or system errors may occur
• Historical data and backtesting results may not reflect real-world performance
• The Service may not include all relevant information needed for investment decisions

6.5 No Reliance: You agree not to rely exclusively on the Service when making financial decisions. The Service should be used as one of many tools and information sources in your research process.

6.6 Verification: You are responsible for independently verifying any information provided by the Service before making investment decisions or taking any action based on such information.

7. USER ACCOUNTS AND SECURITY

7.1 Account Creation: To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process.

7.2 Account Security: You are responsible for:

• Maintaining the confidentiality of your account credentials (username and password)
• Using strong, unique passwords
• Restricting access to your account and devices
• All activity that occurs under your account, whether authorized by you or not
• Promptly notifying us of any unauthorized access or security breach

7.3 Prohibited Account Practices: You agree that you will NOT:

• Share your login credentials with any third party
• Allow others to use your account
• Transfer, sell, or assign your account to another person or entity
• Use another person's account without permission
• Create multiple accounts for the same individual
• Use automated tools or bots to access the Service

7.4 Account Compromise: You agree to notify us immediately at help@trylattice.io if you become aware of any unauthorized access or use of your account. We are not responsible for losses resulting from unauthorized use of your account, whether or not you were aware of such unauthorized use.

7.5 Account Accuracy: You agree to keep your account information, including email address and payment information, accurate and up-to-date. Failure to maintain accurate information may result in suspension or termination of your account.

8. ACCEPTABLE USE AND PROHIBITED CONDUCT

8.1 Lawful Use: You agree to use the Service only for lawful purposes and in accordance with these Terms.

8.2 Prohibited Uses: You agree NOT to:

a) Illegal or Fraudulent Activities:

• Use the Service for any unlawful, fraudulent, or unauthorized purpose
• Violate any applicable local, state, national, or international law or regulation
• Engage in any activity that constitutes securities fraud, market manipulation, or insider trading
• Use the Service to launder money or finance illegal activities

b) Unauthorized Access and Security:

• Attempt to gain unauthorized access to the Service, other user accounts, or our computer systems
• Interfere with, disrupt, or create an undue burden on the Service or its networks
• Use any robot, spider, scraper, or other automated means to access the Service
• Bypass any security features or access controls
• Introduce viruses, malware, or any other harmful code

c) Reverse Engineering:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Copy, modify, or create derivative works based on the Service
• Remove, alter, or obscure any proprietary notices on the Service

d) Misrepresentation:

• Represent the Service's outputs as professional, fiduciary, or licensed financial advice
• Falsely imply that you are affiliated with or endorsed by BOBA.I LLC
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity

e) Commercial Misuse:

• Use the Service to provide investment advice, financial planning, or advisory services to third parties
• Resell, redistribute, or sublicense access to the Service
• Use the Service for any commercial purpose without our prior written consent
• Incorporate the Service or its outputs into your own products or services

f) Harmful Content:

• Upload, post, or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
• Upload or transmit any content that infringes on intellectual property rights or violates privacy rights
• Upload any content containing viruses, malware, or other harmful code

g) Market Disruption:

• Use the Service in any way that could interfere with the functioning of financial markets
• Attempt to manipulate market data or information provided by the Service
• Use the Service to engage in or facilitate market manipulation, pump-and-dump schemes, or other fraudulent trading activities

8.3 Monitoring and Enforcement: We reserve the right, but have no obligation, to:

• Monitor use of the Service for compliance with these Terms
• Investigate violations of these Terms
• Take appropriate legal action against anyone who violates these Terms
• Remove or disable access to any content that violates these Terms
• Cooperate with law enforcement authorities

8.4 Consequences of Violations: Violation of this Section 8 may result in:

• Immediate suspension or termination of your account
• Legal action and prosecution
• Referral to law enforcement authorities
• Liability for damages caused by your violations

9. SUBSCRIPTIONS, BILLING, AND PAYMENTS

9.1 Subscription Plans: Certain features of the Service require a paid subscription. Subscription plans, pricing, and features are displayed on our website and in the Lattice application and may vary based on the platform through which you subscribe (e.g., App Store, Google Play, web).

9.2 Free Trial: We may offer free trial periods for new subscribers. If you do not cancel before the end of the free trial, you will automatically be charged for the subscription at the then-current rate.

9.3 Automatic Renewal: Subscriptions automatically renew at the end of each billing period (monthly or annual, depending on your plan) unless you cancel before the renewal date. You will be charged the then-current subscription rate upon renewal.

9.4 Cancellation: You may cancel your subscription at any time through:

• The App Store (for iOS subscriptions)
• Google Play (for Android subscriptions)
• Your account settings on our website (for web subscriptions)
• By contacting help@trylattice.io

Cancellation will take effect at the end of your current billing period. You will retain access to paid features until the end of the paid period.

9.5 Billing Through App Stores: For subscriptions purchased through the Apple App Store or Google Play Store:

• Billing is handled entirely by the respective App Store
• All billing disputes, refund requests, and payment issues must be directed to the App Store
• Refunds and billing are governed by the App Store's policies and terms
• We do not have access to your payment information or the ability to process refunds for App Store purchases

9.6 Billing Through Our Website: For subscriptions purchased directly through our website:

• We use third-party payment processors to handle billing
• You authorize us to charge your payment method on a recurring basis
• You are responsible for keeping your payment information current

9.7 Price Changes: We reserve the right to change subscription pricing at any time. Price changes will take effect at the start of your next billing period after we provide you with notice. If you do not agree to the price change, you may cancel your subscription before the new price takes effect.

9.8 Refund Policy:

• App Store Purchases: Refunds for subscriptions purchased through the App Store are governed by the App Store's refund policies. Please contact Apple or Google directly for refund requests.
• Website Purchases: For subscriptions purchased through our website, we do not provide refunds except as required by applicable law. If you believe you are entitled to a refund, please contact help@trylattice.io with your request and explanation.

9.9 Taxes: You are responsible for any applicable taxes, duties, or government fees associated with your subscription.

9.10 Payment Issues: If your payment method fails or your account is past due:

• We may suspend or limit your access to paid features
• We may attempt to charge your payment method again
• Your account may be downgraded to the free tier
• Your account may be terminated for non-payment

10. USER-GENERATED CONTENT AND DATA OWNERSHIP

10.1 User Content: The Service allows you to input, upload, create, and store content, including:

• Portfolio data (holdings, transactions, allocations)
• Financial information and personal notes
• Research and analysis
• Comments, feedback, or other materials (collectively, "User Content")

10.2 Ownership: You retain all ownership rights to your User Content. By using the Service, you do not transfer ownership of your User Content to us.

10.3 License Grant: By submitting User Content through the Service, you grant BOBA.I LLC a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, store, process, copy, modify, display, and distribute your User Content solely for the purposes of:

• Providing the Service to you
• Improving and developing the Service and our algorithms
• Generating aggregated, anonymized insights and analytics
• Complying with legal obligations
• Enforcing these Terms

10.4 Aggregated Data: You acknowledge and agree that we may use aggregated, anonymized, and de-identified data derived from User Content to:

• Improve our algorithms, features, and services
• Conduct research and development
• Generate industry insights, benchmarks, and trends
• Train and improve our AI and machine learning models

This aggregated data will not personally identify you and will be treated as our proprietary information.

10.5 Responsibility for User Content: You are solely responsible for:

• The accuracy and legality of your User Content
• Ensuring your User Content does not violate any laws or third-party rights
• Any consequences of posting or sharing your User Content

10.6 Content Standards: You represent and warrant that your User Content:

• Does not infringe any intellectual property, privacy, or other rights of third parties
• Does not contain false, misleading, or inaccurate information
• Does not contain illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable material
• Does not contain malware, viruses, or other harmful code
• Complies with all applicable laws and regulations

10.7 Content Removal: We reserve the right, but have no obligation, to:

• Monitor, review, or moderate User Content
• Remove, edit, or disable access to any User Content that we determine, in our sole discretion, violates these Terms, is illegal, harmful, or objectionable, or for any other reason
• Take appropriate action, including reporting to law enforcement, for violations

10.8 Feedback: If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without compensation or obligation to you.

10.9 No Obligation to Monitor: We have no obligation to monitor User Content, and we are not responsible for the content, accuracy, or legality of any User Content submitted by users.

11. DATA COLLECTION AND USE

11.1 Data We Collect: In providing the Service, we collect and process the following types of data:

a) Portfolio and Financial Data:

• Investment holdings, transactions, and allocations you input
• Account balances and performance data
• Financial goals and preferences

b) Device and Technical Information:

• Device type, model, and operating system
• IP address and general location information
• Browser type and version
• Unique device identifiers

c) Usage Data:

• Features and pages accessed
• Time spent on the Service
• Click patterns and navigation behavior
• Session information and frequency of use

d) Location Data:

• General location information (city, state, country) to provide localized services and market data
• We do not collect precise GPS location data

11.2 Purpose of Data Collection: We collect and use this data to:

• Provide, operate, maintain, and improve the Service
• Personalize your experience and provide relevant features
• Analyze usage patterns and optimize performance
• Develop new features and services
• Provide customer support and respond to inquiries
• Send service-related notifications and updates
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations and enforce these Terms
• Generate aggregated, anonymized analytics and insights

11.3 Third-Party Services: We use the following third-party services that may collect and process your data:

a) Oracle Cloud Infrastructure:

• Purpose: Cloud hosting and data storage
• Data shared: All Service data necessary for hosting and operations

b) Google Analytics:

• Purpose: Usage analytics and performance monitoring
• Data shared: Usage data, device information, and anonymized identifiers

These third-party services operate under their own privacy policies. We do not control their data practices.

11.4 No Sharing with Third Parties: We do not sell, rent, or share your personal data with third parties for their marketing purposes. We only share data:

• With service providers necessary to operate the Service (as described in Section 11.3)
• As required by law or legal process
• To protect our rights, safety, or property
• In connection with a business transfer (merger, acquisition, etc.)
• With your explicit consent

11.5 Data Retention: We retain your data for as long as:

• Your account is active
• Necessary to provide the Service to you
• Required to comply with legal obligations
• Necessary for dispute resolution and enforcement of these Terms
• Otherwise permitted by applicable law

11.6 Data Security: We implement commercially reasonable technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

11.7 Privacy Policy: For more detailed information about our data practices, please review our Privacy Policy at https://www.trylattice.io/privacy-policy, which is incorporated into these Terms by reference.

12. SECURITY AND DATA BREACH NOTIFICATION

12.1 Our Security Measures: We implement commercially reasonable security measures to protect the Service and your data, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Monitoring for suspicious activity and unauthorized access

12.2 User Security Responsibilities: You are responsible for:

• Maintaining the confidentiality of your login credentials
• Using strong, unique passwords
• Protecting your devices from unauthorized access
• Keeping your software and operating systems up to date
• Promptly notifying us of any suspected security breach

12.3 No Absolute Security: You acknowledge that no security system is impenetrable. Despite our efforts, unauthorized access, hacking, data breaches, or other security incidents may occur due to factors beyond our reasonable control.

12.4 Data Breach Notification: In the event of a data breach that compromises your personal information, we will:

• Promptly investigate the breach and assess its scope and impact
• Notify affected users via email at the address associated with their account
• Provide information about the nature of the breach, the types of data affected, and steps users should take to protect themselves
• Comply with all applicable data breach notification laws, including California Civil Code Section 1798.82

Notification will be provided without unreasonable delay and within the timeframes required by applicable law.

12.5 User Actions After Breach: If we notify you of a security breach, you should:

• Change your password immediately
• Monitor your financial accounts for unauthorized activity
• Review your credit reports for signs of identity theft
• Enable additional security features if available
• Contact us with any questions or concerns

12.6 Limitation of Liability: To the extent permitted by law, we are not liable for unauthorized access to your account or data resulting from:

• Your failure to secure your credentials or devices
• Your sharing of credentials with third parties
• Cyberattacks or hacking by malicious third parties
• Other factors beyond our reasonable control

13. INTELLECTUAL PROPERTY

13.1 Our Intellectual Property: All rights, title, and interest in and to the Service, including all software, algorithms, models, code, designs, graphics, text, user interfaces, trademarks, logos, and other content (collectively, "Our Intellectual Property"), are owned by BOBA.I LLC or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

13.2 Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial purposes.

13.3 Restrictions: You may not:

• Copy, modify, distribute, sell, or lease any part of the Service
• Reverse engineer, decompile, or disassemble the Service
• Remove, alter, or obscure any proprietary notices (copyright, trademark, etc.)
• Use our trademarks, logos, or branding without prior written permission
• Create derivative works based on the Service
• Frame or mirror any part of the Service on another website
• Use any of Our Intellectual Property in a way that suggests endorsement or affiliation

13.4 Trademarks: "Lattice," the Lattice logo, and other marks used in connection with the Service are trademarks of BOBA.I LLC. You may not use these trademarks without our prior written consent.

13.5 Third-Party Intellectual Property: The Service may contain content licensed from third parties. Such content remains the property of its respective owners and is subject to their terms and conditions.

13.6 Copyright Infringement Claims: If you believe that any content in the Service infringes your copyright, please contact us in accordance with the Digital Millennium Copyright Act (DMCA):

DMCA Notice Address:
BOBA.I LLC
Attention: DMCA Agent
4799 Piper Glen Ter
Dublin, CA 94568
Email: help@trylattice.io

Your notice must include:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location in the Service
• Your contact information (name, address, phone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notice is accurate
• Your physical or electronic signature

13.7 Repeat Infringers: We will terminate accounts of users who are repeat copyright infringers.

14. PRIVACY

Your use of the Service is governed by our Privacy Policy, available at: https://www.trylattice.io/privacy-policy

The Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

We may update our Privacy Policy from time to time. Changes will be posted on our website, and continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

15. EXPORT CONTROL AND SANCTIONS COMPLIANCE

15.1 U.S. Export Laws: The Service and its underlying technology are subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) administered by the U.S. Department of Commerce and sanctions programs administered by the Office of Foreign Assets Control (OFAC).

15.2 User Representations: By using the Service, you represent and warrant that:

• You are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or trade sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea region of Ukraine)
• You are not on any U.S. government list of prohibited or restricted parties, including:
  • The Treasury Department's List of Specially Designated Nationals (SDN List)
  • The Commerce Department's Denied Persons List or Entity List
  • Any other restricted party list
• You will not use the Service in violation of any U.S. export control or sanctions laws
• You will not use the Service for any purposes prohibited by U.S. law, including the development, design, manufacture, or production of nuclear, chemical, or biological weapons

15.3 California Compliance: BOBA.I LLC operates in compliance with California state law. The Service and our business practices comply with all applicable California regulations, including:

• Consumer protection laws
• Privacy laws (CCPA/CPRA)
• Financial services regulations
• Data security requirements

15.4 Prohibited Destinations: You agree not to access or use the Service from any jurisdiction where such access or use would be illegal or prohibited.

15.5 Compliance Obligation: You agree to comply with all applicable export control, sanctions, and trade compliance laws in your use of the Service. Any violation may result in immediate termination of your access to the Service.

16. DISCLAIMER OF WARRANTIES

16.1 "AS IS" and "AS AVAILABLE": THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

16.2 Disclaimer of All Warranties: TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, BOBA.I LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY: We do not warrant that the Service is suitable for your particular purpose or will meet your requirements
• IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE: We do not warrant that the Service will be appropriate for your specific needs
• IMPLIED WARRANTIES OF NON-INFRINGEMENT: We do not warrant that the Service does not infringe third-party rights
• WARRANTIES OF ACCURACY: We do not warrant that data, analysis, or information provided through the Service is accurate, complete, reliable, or error-free
• WARRANTIES OF AVAILABILITY: We do not warrant that the Service will be available at all times, uninterrupted, secure, or free from errors, bugs, or viruses
• WARRANTIES OF SECURITY: We do not warrant that the Service is completely secure or free from unauthorized access
• WARRANTIES OF RESULTS: We do not warrant any particular financial outcomes, investment performance, or results from using the Service

16.3 Third-Party Services: We are not responsible for and make no warranties regarding any third-party services, including data providers, brokerages, or other platforms that you may access through or in connection with the Service.

16.4 User Responsibility: You use the Service at your own risk. You are solely responsible for:

• Evaluating whether the Service meets your needs
• Any consequences of using the Service
• Verifying information before relying on it
• Making your own independent investment decisions

16.5 No Advice Warranty: We do not warrant that any information, analysis, or content provided through the Service constitutes sound financial advice or is suitable for your situation.

16.6 Technical Issues: We do not warrant that the Service will be free from:

• Software bugs or errors
• Technical malfunctions
• Compatibility issues
• Data loss or corruption
• Service interruptions or downtime

16.7 California Consumer Rights: Some jurisdictions do not allow the disclaimer of implied warranties. California law and federal law provide consumers with specific warranty rights. To the extent such warranties cannot be disclaimed under applicable law, they are limited in duration to the shortest period permitted by law.

16.8 Force Majeure Events: We are not responsible for any failure or delay in performance of the Service due to causes beyond our reasonable control, including:

• Natural disasters, severe weather, or acts of God
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Cyberattacks or hacking by third parties
• Market data outages or third-party API failures
• Power outages or telecommunications failures
• Labor disputes or strikes

17. LIMITATION OF LIABILITY

17.1 Exclusion of Damages: TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, IN NO EVENT SHALL BOBA.I LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, OR LICENSORS BE LIABLE TO YOU FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• INVESTMENT LOSSES OR FINANCIAL DAMAGES arising from investment decisions made based on the Service
• DAMAGES RESULTING FROM:
  • Your access to or use of (or inability to access or use) the Service
  • Any conduct or content of any third party on or through the Service
  • Unauthorized access to or alteration of your transmissions or content
  • Security breaches, data breaches, or unauthorized access to your account
  • Errors, bugs, or technical issues in the Service
  • Inaccurate, incomplete, or misleading data or information
  • Any third-party services or platforms accessed through the Service

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.2 Cap on Total Liability: TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF:

• The total amount you paid to BOBA.I LLC for the Service in the twelve (12) months immediately preceding the claim, OR
• One hundred dollars ($100.00)

17.3 Basis of the Bargain: You acknowledge and agree that these limitations of liability are fundamental elements of the agreement between you and BOBA.I LLC, and that the Service would not be provided to you without these limitations.

17.4 Multiple Claims: The limitations in this Section 17 apply to the aggregate of all claims, regardless of the number of events giving rise to liability or the number of claims asserted.

17.5 Exceptions: The limitations in Sections 17.1 and 17.2 do not apply to:

• Liability for death or personal injury caused by our gross negligence or willful misconduct
• Liability for fraud or fraudulent misrepresentation
• Liability for willful breach of these Terms
• Any liability that cannot be excluded or limited under applicable California law

17.6 No Liability for External Factors: We are not liable for any damages or losses resulting from:

• Market conditions, market volatility, or economic events
• Actions or inactions of third-party service providers, including brokerages, data providers, or financial institutions
• Government actions, regulations, or changes in law
• Natural disasters, pandemics, or other force majeure events
• Cyberattacks, hacking, or malicious activities by third parties beyond our reasonable control
• Your violation of these Terms or applicable law
• Your failure to maintain account security
• Technical issues with your device, internet connection, or other infrastructure

17.7 California Law: Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

17.8 Sole Remedy: Your sole and exclusive remedy for any dispute with us is to discontinue your use of the Service.

18. INDEMNIFICATION

18.1 Your Indemnification Obligation: You agree to indemnify, defend, and hold harmless BOBA.I LLC and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to:

• a) Your use or misuse of the Service
• b) Your violation of these Terms
• c) Your violation of any applicable law, regulation, or third-party rights
• d) Your User Content or any content you submit, post, or transmit through the Service
• e) Your investment decisions or financial losses, regardless of whether such decisions were informed by the Service
• f) Any claim that your User Content infringes or violates the intellectual property, privacy, publicity, or other rights of any third party
• g) Your negligence, willful misconduct, or fraudulent activity
• h) Any third-party claim arising from your use of the Service
• i) Your misrepresentation of the Service as providing personalized investment advice or fiduciary services

18.2 Defense and Settlement: We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You may not settle any claim subject to this indemnification without our prior written consent.

18.3 Notice: You agree to promptly notify us of any third-party claim subject to this indemnification.

18.4 Survival: This indemnification obligation survives termination of these Terms and your use of the Service.

19. TERMINATION AND DATA DELETION

19.1 Termination by You: You may terminate these Terms and close your account at any time by:

• Discontinuing use of the Service
• Deleting the Lattice application from your devices
• Requesting account deletion by emailing help@trylattice.io

19.2 Termination by Us: We may suspend or terminate your access to the Service immediately, with or without prior notice, for any reason, including if:

• You violate any provision of these Terms
• You engage in prohibited conduct under Section 8
• You submit User Content that violates Section 10.6
• You share your login credentials or transfer your account in violation of Section 7.3
• You use the Service for commercial purposes without authorization
• We are required to do so by law or government authority
• We determine, in our sole discretion, that termination is necessary to protect our rights, the rights of other users, or the integrity of the Service
• Your account has been inactive for an extended period

19.3 Notification of Termination: If your account is terminated for violations of these Terms:

• You will be notified via email at the address associated with your account
• The notification will specify the reason for termination
• Termination decisions are final and at our sole discretion
• We are not required to provide notice for terminations based on legal requirements or security concerns

19.4 Effect of Termination: Upon termination:

• Your right to access and use the Service immediately ceases
• You must stop using the Service and delete any copies of the Service from your devices
• You will lose access to your account, User Content, and any data stored in the Service
• Subscriptions will be canceled (subject to App Store refund policies)
• We may delete your account and data in accordance with our data retention policies

19.5 No Refunds: Except as required by App Store policies or applicable law, we do not provide refunds for any fees paid prior to termination. If you have questions about refunds, please contact help@trylattice.io.

19.6 Data Deletion Upon Termination: Upon termination or when you request account deletion:

a) Standard Deletion Process:

• We will delete your personal data and User Content from our active systems
• Deletion will be processed in accordance with our data retention policies and applicable law
• Certain data may be retained in backups for a limited period before permanent deletion
• We may retain data as required by law, for regulatory compliance, fraud prevention, dispute resolution, or to enforce these Terms

b) Data Retained After Deletion: We may retain the following data after account deletion:

• Transaction records and billing information (as required for tax and accounting purposes)
• Records necessary for legal compliance (e.g., anti-money laundering, tax reporting)
• Aggregated, anonymized, or de-identified data that does not personally identify you
• Data necessary for ongoing disputes, claims, or litigation
• Data necessary to prevent fraud or abuse
• Communications and correspondence with you

19.7 California Data Deletion Rights (CCPA/CPRA Compliance): If you are a California resident and request deletion of your personal information under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA), we will comply as follows:

a) Submitting a Deletion Request:

• Email your deletion request to: help@trylattice.io
• Include your name, email address, and account information
• We may request additional information to verify your identity

b) Response Timeline:

• Confirmation: We will confirm receipt of your deletion request within ten (10) business days
• Substantive Response: We will process and substantively respond to your request within forty-five (45) calendar days of receipt
• Extension: If necessary, we may extend the response period by an additional forty-five (45) calendar days (totaling ninety (90) days maximum). If we require an extension, we will notify you of the reason and extension period within the initial 45-day period

c) Verification:

• We will verify your identity before processing your deletion request
• Verification may require you to confirm account details, provide government-issued ID, or complete other reasonable verification steps
• We may deny requests that cannot be verified

d) Scope of Deletion:

• We will delete your personal information from our records and direct our service providers to delete your personal information from their records
• Deletion applies to personal information collected from you, subject to exceptions

e) Exceptions to Deletion: We may retain your personal information as permitted by CCPA/CPRA if necessary to:

• Complete transactions or provide services you requested
• Detect and prevent security incidents, fraud, or illegal activity
• Debug and repair errors that impair existing intended functionality
• Exercise free speech or ensure another consumer's right to free speech
• Comply with the California Electronic Communications Privacy Act
• Engage in public or peer-reviewed scientific, historical, or statistical research
• Enable solely internal uses reasonably aligned with your expectations
• Comply with legal obligations
• Otherwise use your personal information internally in a lawful manner compatible with the context in which you provided it

f) Service Provider Direction: We will direct our service providers to delete your personal information from their records, except where retention is necessary for the purposes outlined above.

19.8 Data Export Before Deletion: If you wish to export your data before deletion:

• Submit a data export request to help@trylattice.io before requesting account deletion
• Clearly state "Data Export Request" in the subject line
• We will provide your data in a portable format (e.g., CSV, JSON) within a reasonable timeframe (typically 10-30 days)
• After receiving your exported data, you may then submit your deletion request

19.9 Right to Appeal (California Residents): If we deny your deletion request, you have the right to appeal:

• Submit your appeal to help@trylattice.io within a reasonable time after receiving the denial
• Include "CCPA Appeal" in the subject line
• Explain why you believe the denial was incorrect
• We will respond to your appeal within forty-five (45) days

19.10 Authorized Agent (California Residents): You may designate an authorized agent to submit a deletion request on your behalf:

• The agent must provide proof of authorization (power of attorney or signed permission)
• We may require you to verify your identity directly with us
• We may require you to confirm that you authorized the agent to act on your behalf

19.11 Survival: The following provisions survive termination: Sections 10.3-10.4 (License Grant and Aggregated Data), 13 (Intellectual Property), 16 (Disclaimer of Warranties), 17 (Limitation of Liability), 18 (Indemnification), 20 (Dispute Resolution), 21 (Governing Law), and 23 (Miscellaneous).

20. DISPUTE RESOLUTION AND ARBITRATION

20.1 Mandatory Arbitration: You and BOBA.I LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service (collectively, "Disputes") will be resolved through binding arbitration rather than in court, except as provided in Section 20.2.

20.2 Small Claims Court Exception: Either you or BOBA.I LLC may choose to pursue a Dispute in small claims court rather than arbitration if the Dispute meets the requirements to be heard in small claims court, whether or not the Dispute is initially filed in small claims court.

20.3 Arbitration Rules and Forum: Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules (collectively, "AAA Rules"). The AAA Rules and filing forms are available at www.adr.org or by calling 1-800-778-7879.

20.4 Arbitration Procedures:

• The arbitration will be conducted in the English language
• The arbitration will take place in California, or another location mutually agreed upon, or by videoconference
• The arbitrator will apply California law consistent with the Federal Arbitration Act
• The arbitrator may award any relief that a court could award, including injunctive relief, declaratory relief, or damages
• The arbitrator's decision will be final and binding on both parties
• Judgment on the arbitration award may be entered in any court having jurisdiction
• The arbitration will be confidential, and the parties agree not to disclose the existence, content, or results of any arbitration, except as required by law or to enforce the award

20.5 Arbitration Fees:

For Consumer Disputes (under $75,000):

• If your claim is for less than $10,000, BOBA.I LLC will pay all arbitration filing fees, administration fees, and arbitrator fees
• If your claim is between $10,000 and $75,000, filing fees will be determined by the AAA Rules
• Each party will bear its own attorneys' fees and costs, unless the arbitrator awards them as permitted by applicable law

For Non-Consumer Disputes (over $75,000):

• Filing fees, administration fees, and arbitrator fees will be determined by the AAA Rules
• Each party will bear its own attorneys' fees and costs, unless the arbitrator awards them as permitted by applicable law

20.6 Class Action Waiver:

YOU AND BOBA.I LLC AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

This means:

• The arbitrator may not consolidate more than one person's claims
• The arbitrator may not preside over any form of class, consolidated, or representative proceeding
• The arbitrator may not award relief to anyone other than you individually
• No arbitration may be joined with any other arbitration

If this Class Action Waiver is found to be unenforceable, the entire arbitration agreement in this Section 20 will be void (see Section 20.11).

20.7 Jury Trial Waiver:

YOU AND BOBA.I LLC WAIVE ANY RIGHT TO A JURY TRIAL for any Dispute subject to arbitration under this Section 20.

20.8 Informal Dispute Resolution: Before initiating arbitration, you agree to first contact us at help@trylattice.io to attempt to resolve the Dispute informally. We will attempt to resolve the Dispute informally by contacting you via email. If the Dispute is not resolved within sixty (60) days of the initial notification, either party may initiate arbitration.

20.9 Opt-Out Right:

You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending written notice of your decision to opt out to:

BOBA.I LLC
Attention: Arbitration Opt-Out
4799 Piper Glen Ter
Dublin, CA 94568
Email: help@trylattice.io (Subject: "Arbitration Opt-Out")

Your opt-out notice must include:

• Your full name
• Your email address
• Your account username (if applicable)
• A clear statement that you wish to opt out of the arbitration agreement

If you opt out, all other terms of these Terms will continue to apply, but Disputes will be resolved in court rather than through arbitration.

20.10 Changes to Dispute Resolution:

If we make material changes to this Section 20 after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject the change by sending written notice within thirty (30) days of the change to help@trylattice.io.

Rejecting a change to this Section 20:

• Does not affect your obligation to arbitrate Disputes that arose before the change
• Does not require you to arbitrate any Disputes that arise after your rejection

20.11 Severability:

If any portion of this Section 20 is found to be invalid or unenforceable, the remainder of this Section 20 will remain in full force and effect, except:

• If the Class Action Waiver in Section 20.6 is found to be invalid or unenforceable for any reason, the entire arbitration agreement in this Section 20 will be void, and Disputes will be resolved in court
• If a court decides that applicable law precludes enforcement of any of this Section's limitations as to a particular claim or request for relief, then that claim or request for relief (and only that claim or request for relief) must be severed from the arbitration and may be brought in court

20.12 Survival: This arbitration agreement survives termination of these Terms and your relationship with BOBA.I LLC.

21. GOVERNING LAW

21.1 Governing Law: These Terms and any Disputes arising out of or related to these Terms or the Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

21.2 Jurisdiction and Venue: Subject to Section 20 (Dispute Resolution and Arbitration), you agree that:

• Any legal action or proceeding arising out of or related to these Terms will be brought exclusively in the state or federal courts located in Alameda County, California
• You consent to the personal jurisdiction of such courts
• You waive any objection to venue in such courts

21.3 Federal Arbitration Act: These Terms affect interstate commerce, and the enforceability of Section 20 (Dispute Resolution and Arbitration) will be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (FAA), and not by state arbitration law.

21.4 Consumer Protection Laws: Nothing in these Terms limits your rights under California consumer protection laws, including the California Consumer Legal Remedies Act, the California Unfair Competition Law, or other applicable consumer protection statutes.

21.5 International Users: If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The Service is controlled and operated from the United States and is not intended for use in any jurisdiction where such use would be contrary to local law.

22. CHANGES TO THESE TERMS

22.1 Right to Modify: We reserve the right to modify these Terms at any time, in our sole discretion.

22.2 Notice of Changes: We will notify you of material changes to these Terms by:

• Posting the updated Terms on our website (https://www.trylattice.io/terms)
• Updating the "Last updated" date at the top of these Terms
• Sending notice via email to the address associated with your account
• Displaying an in-app notification or prominent notice when you access the Service
• Or through other reasonable means

22.3 Effective Date: Changes to these Terms will become effective:

• Immediately upon posting for non-material changes
• Thirty (30) days after notice for material changes, unless otherwise specified

22.4 Acceptance of Changes: Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must:

• Stop using the Service immediately
• Delete the Lattice application from your devices
• Contact us to close your account

22.5 Review Obligation: You are responsible for regularly reviewing these Terms. We recommend checking the "Last updated" date and reviewing the Terms periodically.

22.6 No Retroactive Effect: Except as otherwise required by law, changes to these Terms will not apply retroactively and will only apply to Disputes arising after the effective date of the change.

23. MISCELLANEOUS

23.1 Entire Agreement: These Terms, together with:

• Our Privacy Policy (https://www.trylattice.io/privacy-policy)
• Our End User License Agreement (https://www.trylattice.io/eula)
• Any additional terms or policies referenced herein

constitute the entire agreement between you and BOBA.I LLC regarding the Service and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Service.

23.2 Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

• Such provision will be modified to the minimum extent necessary to make it valid and enforceable
• If such modification is not possible, the provision will be severed from these Terms
• The remaining provisions of these Terms will remain in full force and effect
• The invalidity or unenforceability of any provision will not affect the validity or enforceability of any other provision

23.3 No Waiver: The failure of BOBA.I LLC to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver of any provision of these Terms will be effective unless:

• Made in writing
• Signed by an authorized representative of BOBA.I LLC

Any waiver of a breach of these Terms will not constitute a waiver of any subsequent breach.

23.4 Assignment:

a) By You: You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder, in whole or in part, without our prior written consent. Any attempted assignment, transfer, or delegation without our consent will be void.

b) By Us: BOBA.I LLC may freely assign, transfer, or delegate these Terms and our rights and obligations hereunder, in whole or in part, at any time without notice or your consent, including in connection with:

• A merger, acquisition, or sale of assets
• A corporate reorganization or restructuring
• The transfer of all or substantially all of our business or assets

23.5 No Third-Party Beneficiaries: These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and BOBA.I LLC, except as expressly provided in Section 20 (Dispute Resolution and Arbitration) with respect to the arbitration agreement.

23.6 Force Majeure: BOBA.I LLC will not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, earthquakes, floods, fires, or severe weather
• War, terrorism, riots, civil unrest, or armed conflict
• Government actions, laws, regulations, orders, or embargoes
• Labor disputes, strikes, or lockouts
• Epidemics, pandemics, or public health emergencies
• Internet, telecommunications, or network failures or outages
• Cyberattacks, hacking, denial of service attacks, or malicious activities by third parties
• Third-party service failures, including data provider outages or API failures
• Power outages or infrastructure failures
• Market disruptions or financial system failures

In the event of a force majeure, our performance obligations will be suspended for the duration of the event, and we will use commercially reasonable efforts to resume performance as soon as practicable.

23.7 Notices:

a) Notices to You: We may provide notices to you:

• Via email to the address associated with your account
• By posting on the Service or our website
• Through in-app notifications or alerts
• By mail to the address you provide

You consent to receive electronic notices, and you agree that such electronic notices satisfy any legal requirement that notices be in writing.

b) Notices to Us: You may provide notices to us:

• By email: help@trylattice.io
• By mail: BOBA.I LLC, Attention: Legal Department, 4799 Piper Glen Ter, Dublin, CA 94568, United States

Notices to us are effective when received.

c) Legal Notices: All legal notices or formal demands must be sent by certified mail or recognized courier service to:

BOBA.I LLC
Attention: Legal Department
4799 Piper Glen Ter
Dublin, CA 94568
United States

23.8 Relationship of the Parties: Nothing in these Terms creates a partnership, joint venture, agency, franchise, employment, or fiduciary relationship between you and BOBA.I LLC. You have no authority to:

• Bind BOBA.I LLC in any way
• Make commitments on our behalf
• Represent that you are our agent, employee, or affiliate

23.9 Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect. They do not affect the interpretation or meaning of the provisions.

23.10 Language: These Terms are executed in English. Any translation is provided for convenience only. In the event of any conflict or inconsistency between the English version and any translation, the English version will govern and control.

23.11 Survival: The following sections survive termination of these Terms and your use of the Service:

• Section 10.3-10.4 (License Grant and Aggregated Data)
• Section 13 (Intellectual Property)
• Section 16 (Disclaimer of Warranties)
• Section 17 (Limitation of Liability)
• Section 18 (Indemnification)
• Section 19.11 (Survival after Termination)
• Section 20 (Dispute Resolution and Arbitration)
• Section 21 (Governing Law)
• Section 23 (Miscellaneous)
• Any other provision that by its nature should survive termination

23.12 Government Use: If you are a U.S. government entity or U.S. government contractor, the Service constitutes "commercial computer software" and "commercial computer software documentation" as defined in:

• Federal Acquisition Regulation (FAR) 12.212
• Defense Federal Acquisition Regulation Supplement (DFARS) 227.7202

Use, duplication, and disclosure by the U.S. government are subject to the terms of these Terms.

23.13 Compliance with Laws and Regulations: You agree to comply with all applicable local, state, national, and international laws and regulations in connection with your use of the Service, including but not limited to:

• Securities laws and regulations
• Anti-money laundering (AML) laws
• Know Your Customer (KYC) requirements
• Tax reporting obligations
• Data protection and privacy laws
• Export control and trade sanctions laws
• Consumer protection laws
• Intellectual property laws

23.14 Government Requests and Legal Process: We may disclose your information to government authorities, law enforcement, or other third parties if:

• Required by law, regulation, legal process, or governmental request
• Necessary to comply with subpoenas, court orders, or similar legal process
• Reasonably necessary to protect the rights, property, or safety of BOBA.I LLC, our users, or the public
• Necessary to detect, prevent, or address fraud, security issues, or technical problems
• Necessary to enforce these Terms or investigate potential violations

We will make reasonable efforts to notify you of such requests unless:

• Prohibited by law or court order
• We believe notification would be ineffective, create a risk of injury or harm, or create or increase a risk of fraud
• Providing notice would jeopardize an investigation or law enforcement action

We are committed to protecting user privacy and will only disclose the minimum information necessary to comply with legal obligations.

23.15 Independent Contractors: You acknowledge and agree that you are an independent party and not an employee, agent, partner, or joint venture partner of BOBA.I LLC. Nothing in these Terms creates an employment relationship between you and BOBA.I LLC.

23.16 Interpretation: In the event of any conflict or inconsistency between these Terms and any other agreement, policy, or document:

• These Terms will control with respect to the Service
• More specific terms in referenced policies (e.g., Privacy Policy, EULA) will control within their scope
• If there is a conflict between these Terms and the EULA, the EULA will control for matters related to the mobile application

23.17 Contact Information: For questions about these Terms or the Service, please contact us at the address in Section 24.

23.18 Electronic Signature: By clicking "I Agree," "Sign Up," "Accept," or similar buttons, or by accessing or using the Service, you acknowledge that you intend to electronically sign these Terms and that your electronic signature has the same legal effect as a handwritten signature.

24. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms or the Service, please contact us:

BOBA.I LLC
Attention: Ibrahim (Company Representative)
4799 Piper Glen Ter
Dublin, CA 94568
United States

General Inquiries and Support:
Email: help@trylattice.io
Website: https://www.trylattice.io

Refund Requests:
Email: help@trylattice.io
(For App Store purchases, contact Apple or Google directly)

Data Export and Deletion Requests:
Email: help@trylattice.io
Subject: "Data Export Request" or "Account Deletion Request"

DMCA Copyright Notices:
Email: help@trylattice.io
Subject: "DMCA Notice"

Legal Notices and Formal Correspondence:
BOBA.I LLC
Attention: Legal Department
4799 Piper Glen Ter
Dublin, CA 94568
United States
Email: help@trylattice.io

Response Time: We strive to respond to all inquiries within 3-5 business days. For urgent security or privacy matters, please clearly indicate the nature of your concern in the subject line.

ACCEPTANCE OF TERMS

BY ACCESSING OR USING THE SERVICE, CLICKING "I AGREE," "SIGN UP," "ACCEPT," OR SIMILAR BUTTONS, OR BY CREATING AN ACCOUNT, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

Related Documents:

• Privacy Policy: https://www.trylattice.io/privacy-policy
• Cookie Policy: https://www.trylattice.io/cookie-policy
• End User License Agreement (EULA): https://www.trylattice.io/eula
• Frequently Asked Questions: https://www.trylattice.io/faq

© Copyright 2025 BOBA.I LLC. All rights reserved.