END USER LICENSE AGREEMENT
Last updated: December 24, 2025
Lattice is licensed to You (End-User) by BOBA.I LLC, located and registered at 4799 Piper Glen Ter, Dublin, California 94568, United States ("Licensor," "we," "us," or "our"), for use only under the terms of this License Agreement.
By downloading the Licensed Application from Apple's software distribution platform ("App Store") and any update thereto (as permitted by this License Agreement), You indicate that You agree to be bound by all of the terms and conditions of this License Agreement, and that You accept this License Agreement. App Store is referred to in this License Agreement as "Services."
The parties of this License Agreement acknowledge that the Services are not a Party to this License Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. BOBA.I LLC, not the Services, is solely responsible for the Licensed Application and the content thereof.
This License Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Apple Media Services Terms and Conditions ("Usage Rules"). BOBA.I LLC acknowledges that it had the opportunity to review the Usage Rules and this License Agreement is not conflicting with them.
Lattice when purchased or downloaded through the Services, is licensed to You for use only under the terms of this License Agreement. The Licensor reserves all rights not expressly granted to You. Lattice is to be used on devices that operate with Apple's operating systems ("iOS" and "Mac OS").
TABLE OF CONTENTS
- THE APPLICATION
- SCOPE OF LICENSE
- TECHNICAL REQUIREMENTS
- MAINTENANCE AND SUPPORT
- USE OF DATA AND DATA OWNERSHIP
- USER-GENERATED CONTRIBUTIONS
- CONTRIBUTION LICENSE AND DATA RIGHTS
- FINANCIAL DISCLAIMERS
- SECURITY AND DATA BREACH NOTIFICATION
- EXPORT CONTROL AND SANCTIONS COMPLIANCE
- LIABILITY
- WARRANTY
- PRODUCT CLAIMS
- LEGAL COMPLIANCE
- CONTACT INFORMATION
- TERMINATION AND DATA DELETION
- DISPUTE RESOLUTION AND ARBITRATION
- THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY
- INTELLECTUAL PROPERTY RIGHTS
- APPLICABLE LAW
- MISCELLANEOUS
1. THE APPLICATION
Lattice ("Licensed Application") is a financial research and educational software application designed to assist users with financial analysis and portfolio research — customized for iOS mobile devices ("Devices").
The Licensed Application is an educational tool that:
- Provides financial research capabilities and portfolio analysis
- Offers market data, analytics, and educational resources
- Does NOT provide personalized investment advice, recommendations, or financial planning services
- Does NOT execute trades or transactions on behalf of users
- Does NOT act as a broker-dealer, investment adviser, or financial professional
The Licensed Application is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Licensed Application. You may not use the Licensed Application in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
Features and Functionality: The Licensed Application is offered in both free and paid subscription tiers. Certain advanced features, tools, and capabilities require a paid subscription. Subscription pricing and available features are displayed in the Licensed Application and through the App Store.
Expected Performance: You acknowledge that the Licensed Application may contain bugs, errors, or technical issues. Features and functionality may change, be added, or removed at any time with or without notice. We strive to provide a reliable service but do not guarantee uninterrupted or error-free operation.
2. SCOPE OF LICENSE
2.1 You are given a non-transferable, non-exclusive, non-sublicensable license to install and use the Licensed Application on any Devices that You (End-User) own or control and as permitted by the Usage Rules, with the exception that such Licensed Application may be accessed and used by other accounts associated with You (End-User, The Purchaser) via Family Sharing or volume purchasing.
2.2 This license will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application, unless a separate license is provided for such update, in which case the terms of that new license will govern.
2.3 You may not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and with BOBA.I LLC's prior written consent), sell, rent, lend, lease or otherwise redistribute the Licensed Application.
2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof (except with BOBA.I LLC's prior written consent).
2.5 You may not copy (excluding when expressly authorized by this license and the Usage Rules) or alter the Licensed Application or portions thereof. You may create and store copies only on devices that You own or control for backup keeping under the terms of this license, the Usage Rules, and any other terms and conditions that apply to the device or software used. You may not remove any intellectual property notices. You acknowledge that no unauthorized third parties may gain access to these copies at any time. If you sell your Devices to a third party, you must remove the Licensed Application from the Devices before doing so.
2.6 Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to prosecution and damages.
2.7 Licensor reserves the right to modify the terms and conditions of licensing.
2.8 Nothing in this license should be interpreted to restrict third-party terms. When using the Licensed Application, You must ensure that You comply with applicable third-party terms and conditions.
2.9 Prohibited Uses: You expressly agree that You will NOT:
- Share your login credentials with any third party
- Transfer, sell, or assign your account to another person or entity
- Use your account for commercial purposes or to provide services to third parties
- Allow unauthorized access to your account
- Use the Licensed Application to violate any applicable laws or regulations
Violation of these prohibitions may result in immediate termination of your license and account.
3. TECHNICAL REQUIREMENTS
3.1 The Licensed Application requires iOS version 15.1 or higher. Licensor recommends using the latest version of iOS for optimal performance and security.
3.2 The Licensed Application requires an active internet connection for full functionality. Certain features may require continuous connectivity to access real-time data and cloud-based services.
3.3 Licensor attempts to keep the Licensed Application updated so that it complies with modified/new versions of iOS and new hardware. You are not granted rights to claim such an update.
3.4 You acknowledge that it is Your responsibility to confirm and determine that the app end-user device on which You intend to use the Licensed Application satisfies the technical specifications mentioned above.
3.5 Licensor reserves the right to modify the technical specifications as it sees appropriate at any time.
3.6 Automatic Updates: The Licensed Application may download and install updates automatically when connected to the internet. These updates may include new features, bug fixes, security patches, or changes to functionality. By using the Licensed Application, You consent to such automatic updates. Failure to install updates may result in degraded performance, security vulnerabilities, or loss of functionality.
4. MAINTENANCE AND SUPPORT
4.1 The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the App Store Overview for this Licensed Application or at help@trylattice.io.
4.2 BOBA.I LLC and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.
4.3 Apple and Apple subsidiaries have no obligation to provide any maintenance or support services for the Licensed Application. BOBA.I LLC is solely responsible for all support and maintenance obligations.
5. USE OF DATA AND DATA OWNERSHIP
5.1 Data Collection: You acknowledge that Licensor collects and processes the following types of data:
- Portfolio Data: Financial information, holdings, transactions, and investment research data you input
- Device Information: Device type, operating system version, unique device identifiers
- Usage Analytics: App usage patterns, features accessed, session duration, and interaction data
- Location Data: General location information to provide localized services (if you grant permission)
5.2 Purpose of Data Collection: Licensor collects and uses this data to:
- Provide, operate, and improve the Licensed Application
- Enhance user experience and develop new features
- Analyze usage patterns and optimize performance
- Provide customer support and respond to inquiries
- Comply with legal obligations and enforce our terms
5.3 Third-Party Services: The Licensed Application uses the following third-party services:
- Oracle Cloud Infrastructure: Cloud hosting and data storage
- Google Analytics: Usage analytics and performance monitoring
These third-party services may collect and process data in accordance with their own privacy policies. We do not otherwise share, sell, or disclose your personal data to third parties for their marketing purposes.
5.4 Data Usage for Service Improvement: You acknowledge and agree that Licensor may use aggregated, anonymized, and de-identified data derived from your use of the Licensed Application to:
- Improve algorithms and analytical models
- Enhance product features and user experience
- Conduct research and development
- Generate industry insights and benchmarks
This aggregated data will not personally identify You.
5.5 Licensor's use of your personal information is subject to our Privacy Policy, available at: https://www.trylattice.io/privacy-policy
6. USER-GENERATED CONTRIBUTIONS
The Licensed Application may provide You with the opportunity to create, submit, post, display, transmit, or store content and materials, including but not limited to portfolio data, financial information, notes, comments, feedback, suggestions, or other material (collectively, "Contributions").
6.1 Standards for Contributions: When You create or make available any Contributions, You represent and warrant that:
- The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, copyrights, trademark, trade secrets, or patents of any third party
- You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and authorize us to use your Contributions as contemplated by this License Agreement
- You have the written consent, release, and/or permission of each identifiable individual person in your Contributions to use their name or likeness
- Your Contributions are not false, inaccurate, or misleading
- Your Contributions are not unsolicited or unauthorized advertising, promotional materials, spam, or any form of solicitation
- Your Contributions are not obscene, lewd, lascivious, violent, harassing, libelous, slanderous, defamatory, or otherwise objectionable (as determined by us)
- Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone
- Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another
- Your Contributions do not violate any applicable law, regulation, or rule
- Your Contributions do not violate the privacy or publicity rights of any third party
- Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner
- Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors
- Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap
- Your Contributions do not otherwise violate, or link to material that violates, any provision of this License Agreement, or any applicable law or regulation
6.2 Consequences of Violation: Any use of the Licensed Application in violation of the foregoing violates this License Agreement and may result in, among other things, immediate termination or suspension of your rights to use the Licensed Application.
6.3 Content Moderation: We reserve the right, but not the obligation, to:
- Monitor, review, or moderate Contributions
- Remove, edit, or disable access to any Contributions that we determine, in our sole discretion, violate this License Agreement, are illegal, harmful, or objectionable
- Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Licensed Application
We are not responsible for the content, accuracy, or legality of any Contributions submitted by users.
7. CONTRIBUTION LICENSE AND DATA RIGHTS
7.1 Data Ownership: You retain all ownership rights to your Contributions, including your portfolio data and financial information.
7.2 License Grant: By submitting Contributions through the Licensed Application, You grant to BOBA.I LLC a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to access, use, store, process, copy, modify, and display your Contributions solely for the purposes of:
- Providing the Licensed Application services to You
- Improving and developing the Licensed Application
- Complying with legal obligations
- Enforcing this License Agreement
7.3 Feedback License: If You provide feedback, suggestions, or ideas about the Licensed Application ("Feedback"), You agree that we may use and share such Feedback for any purpose without compensation or obligation to You. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate any Feedback into our products and services.
7.4 We do not assert any ownership over your Contributions beyond the license granted herein. You retain full ownership and responsibility for your Contributions and any consequences of posting or publishing them.
8. FINANCIAL DISCLAIMERS
8.1 Educational Purpose Only: The Licensed Application is designed solely for educational and informational purposes. It is intended to help users learn about financial research, analysis, and portfolio management concepts.
8.2 Not Investment Advice: BOBA.I LLC is not a registered investment adviser, broker-dealer, financial planner, or financial professional. The Licensed Application does not provide:
- Personalized investment advice or recommendations tailored to your specific circumstances
- Financial planning services
- Tax, legal, or accounting advice
- Any form of fiduciary services
8.3 No Fiduciary Relationship: No fiduciary, advisory, or client relationship is created between You and BOBA.I LLC by your use of the Licensed Application. We are not acting as your fiduciary, adviser, or agent.
8.4 User Responsibility: You acknowledge and agree that:
- All investment decisions are made solely by You
- You bear full responsibility for evaluating the merits and risks of any investment
- You are responsible for determining whether any information provided by the Licensed Application is appropriate for your financial circumstances
- You should consult with qualified financial, tax, and legal professionals before making any investment decisions
8.5 No Trading Authority: The Licensed Application does not and will not:
- Execute trades or transactions on your behalf
- Have discretionary authority over your assets
- Control, manage, or custody user assets
- Initiate transactions without your direct action
Any interaction with third-party brokerages or financial institutions is initiated and controlled solely by You.
8.6 Accuracy and Data Limitations: The Licensed Application relies on third-party data sources and information You provide. We strive for accuracy but do not guarantee that any data, analysis, charts, or information are accurate, complete, timely, or error-free. You acknowledge that:
- Market data may be delayed, incomplete, or inaccurate
- Technical failures, bugs, or errors may occur
- Third-party data sources may experience outages or provide incorrect information
- AI-generated content or analysis may contain errors or inaccuracies
8.7 Investment Risks: You understand that:
- Investing involves risk, including possible loss of principal
- Past performance does not guarantee or indicate future results
- Market conditions can change rapidly and unpredictably
- No investment strategy or analysis can guarantee profits or prevent losses
8.8 No Warranties Regarding Financial Outcomes: We make no representations, warranties, or guarantees regarding any financial outcomes, investment performance, or results from using the Licensed Application.
8.9 Regulatory Status: BOBA.I LLC is not required to be registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC) or any state securities regulator based on the nature of our services. The Licensed Application is not subject to investment adviser regulation.
9. SECURITY AND DATA BREACH NOTIFICATION
9.1 Security Measures: We implement commercially reasonable technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.
9.2 User Responsibility: You are responsible for:
- Maintaining the confidentiality of your account credentials
- Using strong, unique passwords
- Promptly notifying us of any unauthorized access or security breach
- Taking reasonable precautions to protect your device and data
9.3 Data Breach Notification: In the event of a data breach that compromises your personal information, we will:
- Investigate the breach and assess its scope and impact
- Notify affected users via email at the address associated with their account within a reasonable time period as required by applicable law
- Provide information about the nature of the breach, the data affected, and steps users should take to protect themselves
- Comply with all applicable data breach notification laws, including California Civil Code Section 1798.82
9.4 You acknowledge that despite our security measures, unauthorized access or data breaches may occur due to factors beyond our control. We are not liable for unauthorized access to your account or data resulting from your failure to secure your credentials or device.
10. EXPORT CONTROL AND SANCTIONS COMPLIANCE
10.1 Compliance with Laws: The Licensed Application and its underlying technology are subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and sanctions programs administered by the Office of Foreign Assets Control (OFAC).
10.2 User Representations: By using the Licensed Application, You represent and warrant that:
- You are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or trade sanctions
- You are not on any U.S. government list of prohibited or restricted parties, including the Treasury Department's List of Specially Designated Nationals or the Commerce Department's Denied Persons List
- You will not use the Licensed Application in violation of any U.S. export control or sanctions laws
- You will not use the Licensed Application for any purposes prohibited by U.S. law, including the development, design, manufacture, or production of nuclear, chemical, or biological weapons
10.3 California Law Compliance: BOBA.I LLC operates in compliance with California state law. The Licensed Application and our business practices comply with all applicable California regulations, including consumer protection laws, privacy laws, and financial services regulations.
10.4 You agree to comply with all applicable export control, sanctions, and trade compliance laws. Any violation may result in immediate termination of your license.
11. LIABILITY
11.1 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, IN NO EVENT SHALL BOBA.I LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE TO YOU FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- INVESTMENT LOSSES OR FINANCIAL DAMAGES
- BUSINESS INTERRUPTION
- LOSS OF GOODWILL OR REPUTATION
- COST OF SUBSTITUTE SERVICES
ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE LICENSED APPLICATION, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2 Cap on Total Liability: TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS LICENSE AGREEMENT OR YOUR USE OF THE LICENSED APPLICATION SHALL NOT EXCEED THE GREATER OF:
- The total amount You paid to us for the Licensed Application in the twelve (12) months preceding the claim, or
- One hundred dollars ($100.00)
11.3 Exceptions: The limitations in Sections 11.1 and 11.2 do not apply to:
- Liability for death or personal injury caused by our gross negligence or willful misconduct
- Liability for fraud or fraudulent misrepresentation
- Any liability that cannot be excluded or limited under applicable California law
11.4 No Liability for External Factors: BOBA.I LLC is not responsible or liable for:
- Market data outages or delays from third-party providers
- Third-party API failures or service interruptions
- Natural disasters, acts of God, or catastrophic events
- Cyberattacks, hacking, or malicious activities by third parties
- Pandemics, epidemics, or public health emergencies
- Government actions, laws, regulations, or orders
- Any other events beyond our reasonable control
11.5 User Responsibility: You acknowledge that You use the Licensed Application at your own risk. You are solely responsible for any damage to your device, loss of data, or other consequences of using the Licensed Application.
11.6 Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to You. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
12. WARRANTY
12.1 Limited Warranty: Licensor warrants that, at the time of download, the Licensed Application is free of spyware, trojans, viruses, or any other malware, and that it will function substantially as described in the App Store product description, subject to the limitations and disclaimers in this License Agreement.
12.2 "AS IS" Disclaimer: EXCEPT FOR THE LIMITED WARRANTY IN SECTION 12.1, THE LICENSED APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOBA.I LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
- IMPLIED WARRANTIES OF NON-INFRINGEMENT
- WARRANTIES REGARDING ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
- WARRANTIES REGARDING UNINTERRUPTED OR ERROR-FREE OPERATION
- WARRANTIES REGARDING SECURITY OR FREEDOM FROM BUGS
12.3 No Warranty for Certain Conditions: No warranty is provided for the Licensed Application or any issues caused by:
- Unauthorized modifications or alterations to the Licensed Application
- Improper use or use in violation of this License Agreement
- Incompatible hardware, software, or operating systems
- Third-party software, services, or data
- Network connectivity issues
- Factors outside Licensor's reasonable control
12.4 Reporting Defects: You must inspect the Licensed Application upon installation and report any defects or non-conformities within ninety (90) days of discovery. Failure to report defects within this period may limit your remedies.
12.5 Remedy for Breach of Warranty: If the Licensed Application fails to conform to the limited warranty in Section 12.1, Licensor may, at its sole discretion:
- Repair or replace the Licensed Application
- Provide updates or patches to address the defect
- Refund the purchase price paid (if any) through the App Store
If repair, replacement, or update is not possible or fails to remedy the defect, You may request a refund from the App Store Operator in accordance with applicable refund policies and applicable law.
12.6 App Store Warranty: In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify Apple, and Apple may refund the purchase price for the Licensed Application to You. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPLE WILL HAVE NO OTHER WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO THE LICENSED APPLICATION.
12.7 California law and federal law provide consumers with specific warranty rights that may be in addition to those provided here. Nothing in this License Agreement limits those rights.
13. PRODUCT CLAIMS
BOBA.I LLC, not Apple or the App Store, is solely responsible for addressing any claims You or any third party may have relating to the Licensed Application or your possession and/or use of the Licensed Application, including but not limited to:
- Product liability claims
- Claims that the Licensed Application fails to conform to any applicable legal or regulatory requirement
- Claims arising under consumer protection, privacy, or similar legislation
This includes any claims related to financial information, data accuracy, or investment-related content provided through the Licensed Application.
14. LEGAL COMPLIANCE
You represent and warrant that:
- You are not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist supporting" country
- You are not listed on any U.S. government list of prohibited or restricted parties, including the Treasury Department's List of Specially Designated Nationals or the Commerce Department's Denied Persons List or Entity List
- You will comply with all applicable local, state, national, and international laws and regulations in connection with your use of the Licensed Application
- You will not use the Licensed Application for any unlawful or prohibited purpose
15. CONTACT INFORMATION
For general inquiries, technical support, or questions about this License Agreement, please contact:
BOBA.I LLC
Attention: Ibrahim (Company Representative)
4799 Piper Glen Ter
Dublin, CA 94568
United States
Email: help@trylattice.io
For refund requests, please contact: help@trylattice.io
For data export requests or account deletion inquiries, please contact: help@trylattice.io
We will respond to inquiries within a reasonable timeframe. For urgent security or privacy matters, please clearly indicate the nature of your concern in the subject line.
16. TERMINATION AND DATA DELETION
16.1 Termination by User: You may terminate this License Agreement at any time by:
- Deleting the Licensed Application from all your devices
- Discontinuing use of the Licensed Application
- Submitting an account deletion request to help@trylattice.io
16.2 Termination by Licensor: This license is effective until terminated by You or BOBA.I LLC. We may suspend or terminate your access to the Licensed Application immediately, with or without prior notice, if:
- You violate any provision of this License Agreement
- You engage in prohibited uses outlined in Section 2.9
- You submit Contributions that violate Section 6
- You share your login credentials or transfer your account
- We are required to do so by law or government authority
- We determine, in our sole discretion, that termination is necessary to protect our rights, the rights of other users, or the integrity of the Licensed Application
16.3 Notification of Termination: If your account is terminated for violations of this License Agreement:
- You will be notified immediately via email at the address associated with your account profile
- The email will specify the reason for termination
- Termination decisions are final and at our sole discretion
16.4 Effect of Termination: Upon termination of this License Agreement:
- Your right to use the Licensed Application immediately ceases
- You must cease all use of the Licensed Application
- You must delete the Licensed Application from all your devices
- You will lose access to your account and any data stored in the Licensed Application
- Any paid subscriptions will not be refunded except as required by App Store policies or applicable law
16.5 Data Deletion Upon Termination: Upon termination or account deletion:
- We will delete your personal data and Contributions from our active systems
- Deletion will be processed in accordance with our data retention policies and applicable law
- Certain data may be retained as required by law, for regulatory compliance, fraud prevention, dispute resolution, or to enforce this License Agreement
16.6 California Data Deletion Rights (CCPA/CPRA Compliance):
If You request deletion of your personal information under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA):
- Confirmation: We will confirm receipt of your deletion request within ten (10) business days
- Substantive Response: We will process and substantively respond to your deletion request within forty-five (45) calendar days of receipt
- Extension: If necessary, we may extend the response period by an additional forty-five (45) calendar days (totaling ninety (90) days maximum). If we require an extension, we will notify you of the reason and extension period within the initial 45-day period
- Verification: We may require reasonable verification of your identity before processing your deletion request
- Exceptions: We may retain certain data as permitted by CCPA/CPRA, including data necessary for:
- Completing transactions or providing requested services
- Detecting and preventing security incidents or fraud
- Debugging and repairing errors
- Complying with legal obligations
- Internal uses reasonably aligned with your expectations
16.7 Data Export Before Deletion: If You wish to export your data before account deletion:
- You must submit a data export request to help@trylattice.io before submitting your deletion request
- We will provide your data in a portable format (such as CSV or JSON) within a reasonable timeframe
- After receiving your exported data, You may then proceed with your deletion request
16.8 Survival: The following provisions survive termination: Sections 7 (Contribution License), 8 (Financial Disclaimers), 11 (Liability), 12 (Warranty), 15 (Contact Information), 17 (Dispute Resolution), 19 (Intellectual Property Rights), 20 (Applicable Law), and 21 (Miscellaneous).
17. DISPUTE RESOLUTION AND ARBITRATION
17.1 Mandatory Arbitration: You and BOBA.I LLC agree that any dispute, claim, or controversy arising out of or relating to this License Agreement or your use of the Licensed Application (collectively, "Disputes") will be resolved through binding arbitration rather than in court, except as provided in Section 17.2.
17.2 Small Claims Court Exception: Either You or BOBA.I LLC may choose to pursue a Dispute in small claims court rather than arbitration if the Dispute meets the requirements to be heard in small claims court, whether or not the Dispute is initially filed in small claims court.
17.3 Arbitration Rules and Forum: Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules. The AAA's rules and filing forms are available at www.adr.org or by calling 1-800-778-7879.
17.4 Arbitration Procedures:
- The arbitration will be conducted in the English language
- The arbitration will take place in California, or another location mutually agreed upon
- The arbitrator will apply California law consistent with the Federal Arbitration Act
- The arbitrator's decision will be final and binding
- Judgment on the arbitration award may be entered in any court having jurisdiction
17.5 Arbitration Fees:
- For Disputes involving less than $10,000, BOBA.I LLC will pay all arbitration filing fees
- For Disputes involving $10,000 or more, filing fees will be determined by AAA rules
- Each party will bear its own attorneys' fees and costs, unless the arbitrator awards them as permitted by applicable law
17.6 Class Action Waiver: YOU AND BOBA.I LLC AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class, consolidated, or representative proceeding.
17.7 Jury Trial Waiver: YOU AND BOBA.I LLC WAIVE ANY RIGHT TO A JURY TRIAL for any Dispute subject to arbitration under this Section.
17.8 Opt-Out Right: You may opt out of this arbitration agreement within thirty (30) days of first accepting this License Agreement by sending written notice of your decision to opt out to: help@trylattice.io with the subject line "Arbitration Opt-Out." Your notice must include your name, address, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out, all other terms of this License Agreement will continue to apply.
17.9 Severability: If any portion of this Section 17 is found to be invalid or unenforceable, the remainder of this Section 17 will remain in full force and effect. However, if the Class Action Waiver in Section 17.6 is found to be invalid or unenforceable, the entire arbitration agreement in this Section 17 will be void, and Disputes will be resolved in court.
17.10 Changes to Dispute Resolution: If we make changes to this Section 17 after the date You first accepted this License Agreement, You may reject the change by sending written notice within thirty (30) days of the change to help@trylattice.io. Rejecting a change does not affect your obligation to arbitrate Disputes that arose before the change.
18. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY
18.1 BOBA.I LLC represents and warrants that it will comply with applicable third-party terms of agreement when using the Licensed Application.
18.2 Apple as Third-Party Beneficiary: You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this License Agreement. Upon your acceptance of this License Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this License Agreement against You as a third-party beneficiary thereof.
18.3 Apple Responsibilities: You acknowledge that:
- Apple has no obligation to furnish maintenance or support services for the Licensed Application
- Apple is not responsible for addressing any claims You or any third party may have relating to the Licensed Application, including product liability claims, claims that the Licensed Application fails to conform to legal or regulatory requirements, consumer protection claims, or intellectual property infringement claims
- In the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, BOBA.I LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim
19. INTELLECTUAL PROPERTY RIGHTS
19.1 Ownership: BOBA.I LLC and its licensors retain all rights, title, and interest in and to the Licensed Application, including all software, algorithms, code, designs, graphics, text, user interfaces, trademarks, logos, and other content and materials (collectively, "Intellectual Property"). The Licensed Application and all Intellectual Property are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
19.2 Limited License: This License Agreement grants You only a limited, non-exclusive, non-transferable, non-sublicensable license to use the Licensed Application for personal, non-commercial purposes in accordance with the terms of this License Agreement. All rights not expressly granted to You are reserved by BOBA.I LLC.
19.3 Restrictions: You agree not to:
- Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the Licensed Application
- Use any of our trademarks, logos, or branding without our prior written consent
- Claim any ownership rights in the Licensed Application or its Intellectual Property
- Use the Licensed Application to develop competing products or services
19.4 Third-Party Intellectual Property Claims: In accordance with Section 18.3, BOBA.I LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights.
19.5 DMCA Compliance: If You believe that any content in the Licensed Application infringes your copyright, please notify us in accordance with the Digital Millennium Copyright Act (DMCA) at: help@trylattice.io.
20. APPLICABLE LAW
20.1 Governing Law: This License Agreement is governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
20.2 Jurisdiction: Subject to Section 17 (Dispute Resolution and Arbitration), You agree that any legal action or proceeding arising out of or related to this License Agreement will be brought exclusively in the state or federal courts located in California, and You consent to the personal jurisdiction of such courts.
20.3 Federal Arbitration Act: This License Agreement affects interstate commerce, and the enforceability of Section 17 (Dispute Resolution and Arbitration) will be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (FAA), and not by state law.
21. MISCELLANEOUS
21.1 Severability: If any provision of this License Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision will be severed from this License Agreement. The remaining provisions of this License Agreement will remain in full force and effect.
21.2 Entire Agreement: This License Agreement, together with our Privacy Policy (https://www.trylattice.io/privacy-policy) and Terms of Service (https://www.trylattice.io/terms), constitutes the entire agreement between You and BOBA.I LLC regarding the Licensed Application and supersedes all prior or contemporaneous understandings and agreements, whether written or oral, regarding the Licensed Application.
21.3 Amendments: BOBA.I LLC reserves the right to modify this License Agreement at any time. We will notify You of material changes by:
- Posting the updated License Agreement in the Licensed Application
- Sending notice via email to the address associated with your account
- Displaying an in-app notification
Your continued use of the Licensed Application after such modifications become effective constitutes your acceptance of the revised License Agreement. If You do not agree to the modified License Agreement, You must stop using the Licensed Application and delete it from your devices.
21.4 No Waiver: The failure of BOBA.I LLC to enforce any right or provision of this License Agreement will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of BOBA.I LLC.
21.5 Assignment: You may not assign, transfer, or delegate this License Agreement or your rights and obligations hereunder without our prior written consent. BOBA.I LLC may assign this License Agreement, in whole or in part, at any time without notice or your consent, including in connection with a merger, acquisition, reorganization, or sale of assets.
21.6 Notice: Except as otherwise specified in this License Agreement, all notices under this License Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
21.7 Government Use: If You are a U.S. government entity or U.S. government contractor, the Licensed Application is "commercial computer software" and "commercial computer software documentation" as defined in FAR 12.212 and DFARS 227.7202. Use, duplication, and disclosure are subject to the terms of this License Agreement.
21.8 Compliance with Government Requests: We may disclose your information to government authorities or law enforcement if:
- Required by law, regulation, legal process, or government request
- Necessary to comply with subpoenas, court orders, or similar legal processes
- Reasonably necessary to protect the rights, property, or safety of BOBA.I LLC, our users, or the public
- Necessary to detect, prevent, or address fraud, security, or technical issues
We will make reasonable efforts to notify You of such requests unless prohibited by law or we believe notification would:
- Be ineffective or create a risk of injury or harm
- Create or increase a risk of fraud or harm to us, our users, or the public
- Be prohibited by law or court order
We remain committed to protecting user privacy and will only disclose the minimum information necessary to comply with such requests.
21.9 Export Compliance: You agree to comply with all applicable U.S. export control and trade sanctions laws and regulations in your use of the Licensed Application. This includes, but is not limited to, the Export Administration Regulations (EAR) and sanctions programs administered by the Office of Foreign Assets Control (OFAC).
21.10 Language: This License Agreement is executed in English. Any translation is provided for convenience only, and the English version will govern in the event of any conflict or inconsistency.
21.11 Relationship of the Parties: Nothing in this License Agreement creates a partnership, joint venture, agency, or employment relationship between You and BOBA.I LLC. You have no authority to bind BOBA.I LLC or to make any commitments on our behalf.
21.12 Force Majeure: BOBA.I LLC will not be liable for any failure or delay in performance under this License Agreement due to causes beyond our reasonable control, including but not limited to:
- Acts of God, natural disasters, or severe weather
- War, terrorism, civil unrest, or government actions
- Labor disputes or strikes
- Internet or telecommunications failures
- Cyberattacks, hacking, or malicious activities by third parties
- Epidemics, pandemics, or public health emergencies
- Market data outages or third-party API failures
- Power outages or infrastructure failures
In the event of a force majeure, our obligations will be suspended for the duration of the event, and we will use reasonable efforts to resume performance as soon as practicable.
21.13 Contact for Legal Notices: All legal notices to BOBA.I LLC must be sent to:
BOBA.I LLC
Attention: Legal Department
4799 Piper Glen Ter
Dublin, CA 94568
United States
Email: help@trylattice.io
ACCEPTANCE
BY DOWNLOADING, INSTALLING, OR USING THE LICENSED APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.
IF YOU DO NOT AGREE TO THIS LICENSE AGREEMENT, DO NOT DOWNLOAD, INSTALL, OR USE THE LICENSED APPLICATION.
Privacy Policy: https://www.trylattice.io/privacy-policy
Cookie Policy: https://www.trylattice.io/cookie-policy
Terms of Service: https://www.trylattice.io/terms
Frequently Asked Questions: https://www.trylattice.io/faq
© Copyright 2025 BOBA.I LLC. All rights reserved.